Subject: Help page meeting — notes and action items, 6 October 2026

Hi Maya and Alex,

Thank you for your time today. Below are the notes from our help page meeting, including the agreed action items and deadlines.

We agreed to focus the first update on the three most common customer questions. The launch date is still open.

Could you check that the notes accurately reflect what we agreed and reply with any corrections by 7 October 2026, 12:00 JST (UTC+9)? If you need more time to check, please let me know.

Best regards,
Ken

--- Meeting notes below ---

Meeting notes: Help page update
Date: 6 October 2026, 14:00–14:30 JST (UTC+9)
Attendees: Ken, Maya, Alex

Decision
The first update will cover the three most common customer questions.

Action items — all deadlines are in JST (UTC+9)
A1. Alex: Confirm the three most common customer questions by 8 October 2026, 12:00.
A2. Maya: Draft three FAQ answers using the confirmed questions by 9 October 2026, 17:00.
A3. Ken: Share the draft preview with the team by 13 October 2026, 12:00.

Open points
- Proposed launch date: 16 October 2026. Not yet confirmed.
- Next meeting: Not yet scheduled.
